@MichaelTSowah That's correct. Once they have an answer, they'll reach out to you promptly.

@MichaelTSowah Thanks for your response. It appears that my colleague is already working on your ticket and has res… https://t.co/A06weu8f8J

@MichaelTSowah Once you’ve done that, please reply here with the ticket number so I can assist you further. I appre… https://t.co/2XSjkKawLN